Council Tax applies to every domestic household in the country, each receiving at least one bill or exemption notice per year. The Council collects Council Tax to help pay for local services. For more details about Council Tax and what it pays for click on ‘What is Council Tax’.

The Council Tax bill includes a significant amount of information that the Council legally has to tell you which can make the bill confusing. To help you understand your bill, there is an image of a typical bill below. By placing your cursor (or hovering your mouse) over any numbered area of the image it will bring up a brief explanation of the information highlighted.

This is your Council Tax account number - you should quote this on any payments or correspondence with the office
This is the date the bill was issued
This is the name and address of the person registered to pay Council Tax
This is the address that the Council Tax bill is for as this may be different to the postal address
This is your property reference - the unique number that identifies the property
This is the valuation band the Valuation Office Agency have given the property
This area shows the amount collected for the County Council, Police Authority, District Council and Town or Parish Council.  It shows the amount charged, and the % change from last year
This is the total charged for the year and the overall % change
This tells you the period the bill is for
This area tells you of any reductions that have been applied to your account. This will show discounts, reductions, disregards or reliefs that may have been applied to your account
You can pay over the telephone using the automated payment line. The telephone number for your authority is on your bill.
 This shows the amount you are liable to pay once any reductions have been taken into account
This shows any payments that have been received in respect of this bill period
This is the telephone number to call if you have an enquiry regarding your bill. The telephone number for your authority is on your bill.
This is the total amount due to be paid once all reductions and payments received have been taken into account
This is the address to send an email if you have an enquiry regarding your bill
This is the postal address to send any correspondence regarding your bill
This shows the payment method you have chosen to pay your bill
This details the amounts to be paid and the dates they are due
Additional useful contact numbers. The telephone numbers relevant to your authority are on your bill.
This shows if there are amounts outstanding on the account for other periods of liability. Please note that if you have paid any outstanding amounts since the date this bill was issued, there is no need to take any action.
This is your personal barcode. Breckland, Forest Heath and St Edmundsbury residents who do not pay by Direct Debit and do not have access to any other means of payment should use this barcode to pay at the Post Office or shops displaying the PayPoint sign (PayZone for St Edmundsbury residents)

On the reverse of the bill are details of the different ways you can pay and our online services. Further information on Council Tax valuation, discounts and exemptions can be found in the documentation which accompanies your bill.