Do it Online

You can complete your application for Housing and Council Tax Benefit or report a change to your circumstances/change of address on line.

To make a new claim for Housing and/or Council Tax Benefit

To make a new claim, please click on the link for your Local Authority, and follow the instructions. You will need to complete all relevant sections otherwise the claim form will not be accepted. Once the claim has been accepted you will be issued with a personal list of evidence requirements. To find out more about acceptable evidence please see our supporting evidence page.

New Claim form – Breckland District Council

New Claim form – East Cambridgeshire District Council

New Claim form – Forest Heath District Council

New Claim form – St Edmundsbury Borough Council

To report a change of circumstances

To report a change of circumstances or change of address online, please click on one of the following links:

Change of Circumstances

Change of Address

To apply for Backdated Benefit

If you are already in receipt of Housing and/or Council Tax Benefit and would like to apply for a backdate please click on the following link. (If you are making a new claim you can request a backdate within the New Claim Form).

Backdate form

To apply for Discretionary Housing Payment

If you are in receipt of Housing and/or Council Tax Benefit and would like to apply for additional help towards your rent or Council Tax please click on the following link:

Discretionary Housing Payment form


To provide details of your income from self employment

To provide details of your self employed income online please click on the following link:

Self employed earnings form

If you have been self employed for more than a year please provide details for the last financial year. If you have been self employed for less than a year please provide details from the date your business started to date. Please only list business expenses and ensure that the amounts declared cover the period for which you are completing the form.

If you need any further details regarding making a claim or reporting a change of circumstances please contact us by telephone or email.

To request payment of Housing Benefit by BACS or provide new bank account details

If you would like your Housing Benefit to be paid directly into your bank account please click on the following link:

Bank details form