Council tax energy rebate information

Government council tax rebate grant to help with rising energy bills

In February 2022 the Government announced that a council tax rebate grant of £150 will be paid to households in council tax bands A to D in England.

Discretionary Scheme

In February 2022 the Government announced that a Council Tax rebate grant of £150 will be paid to households in Council Tax bands A to D in England, or those in band E in receipt of a disabled band reduction. 

This announcement also confirmed that the Council could set up its own Discretionary scheme to provide assistance to households living in E to H band properties or to provide additional assistance to those suffering financial hardship in band A to D properties.

Please note: The individual Councils nor ARP will phone you and ask for bank details. Our advisors at ARP will only help you to complete a form and take your bank details if you phone our helpline and request this.

Further information about the main scheme payments.

The criteria for the discretionary scheme

Exceptional discretionary Council Tax rebate

The eligibility criteria for an exceptional discretionary Council Tax rebate payment are listed below. If you think you meet the criteria you will need to complete a form for your application to be considered. 

Who is it for? How much is it? Summary Criteria How are the being contacted

People who were in care or temporary accommodation and moved into a new tenancy after 1 April 2022.

£170
  1. Moved into new tenancy allocated by the local authority.
  2. Responsible for energy bills at property.
  3. Responsible for Council Tax, however those on low or no Council Tax due to exemption can still get the grant.
Anglia Revenues Partnership (ARP) to write directly to these households.

Phone contact may also be made encouraging residents to complete form.
As above but in a House of Multiple Occupation Up to £100 As above but not responsible for Council Tax as paid by the Landlord. As above.
Residents in Houses of Multiple Occupancy or where the landlord pays Council Tax but the applicant pays for energy.

Residents will need to show that they were in the property on 1 April 2022
Up to £100
  1. Open to Council Tax bands E to H.
  2. Properties in classes N, P, S U and W are not eligible.
  3. Living in this property on 1 April 2022.
Anglia Revenues Partnership (ARP) will write to landlords to ask that they encourage their tenants to apply.
Residents in band E to H homes who do not meet the above categories but are experiencing exceptional financial hardship Residents will need to show that they were in the property on 1 April 2022. Up to £150 Applicants must be able to demonstrate exceptional financial hardship. This funding may include residents who have a pre-payment meter for gas and/or electricity, and who have a current Individual Voluntary Arrangement in place. We will highlight this through the media, social media, as well as writing to stakeholders including our housing team, councillors, town and parish councils, community groups and support organisations and NHS partners.

 

If you meet one of the above categories, ARP may contact you or your landlord to encourage an application.  If you feel you may be eligible please complete an Exceptional Discretionary rebate application form:

Please note that where bank account details are supplied we are required to carry out mandatory pre-payment checks using a secure application supplied by the Cabinet Office.

If your bank details do not pass the above pre-payment checks the payment will be applied to your council tax account. If your account goes into credit we will contact you to apply for a refund.

Please note: We may phone or write to you for further information or evidence to verify your application.

Once your application has been processed and passed the mandatory pre-payment checks we aim to make payment into your bank account within 15 working days. If your bank details do not pass the mandatory pre-payment checks we will contact you for further details.

Applications will close on 31 October 2022 or sooner if all of the money has been paid out. This deadline is given as the Government says no more grants can be paid after the end of November 2022. In early November, if any discretionary money is left, we will process the last of the grants and decided how we allocate any remaining money.

Automatic awards and how it will be paid

You will be eligible for a payment if you meet any of the following criteria:

  • You live in a property in council tax bands A to D (or E in disabled band reduction scheme) and you are in receipt of Local Council Tax Support you will have received a further £20 Council Tax rebate payment.

Direct debit payers will have received a payment by 25 July 2022.

Non direct debit payers who completed a £150 main scheme application and received a payment into their bank account you will have received a payment into the same bank account by 25 July 2022.

Non direct debit payers who did not complete an application or whose bank details were not successfully verified and the £150 main scheme payment was applied to their council tax account have had the additional £20 applied to their council tax account by 22 July 2022. 

Following the Discretionary award being applied, if your council tax account is now in credit, please complete a refund request form to apply for a refund:

 

  • You live in a property in council tax bands E to H and you are in receipt of Local Council Tax Support you will receive a £170 energy rebate payment detailed below:
    - £150 payment for households in bands E to H in receipt of Local Council Tax Support.
    - £20 additional payment for households in bands A to H in receipt of Local Council Tax Support.

Direct debit payers you will have received a payment by 25 July 2022.

Non direct debit payers will need to complete a secure online form (see details below) and should expect to receive a payment into their account or have the payment applied to their Council Tax account by 10 August 2022.

  • You live in a property in council tax bands E to H and are exempt from council tax under Class U (Severely mentally impaired) you will receive a £150 energy rebate payment.

Direct debit payers will have received a payment by 25 July 2022.

Non direct debit payers were sent a letter with a link to complete a secure online form, the deadline for completion was 31 July 2022  you should expect to receive a payment into your account or have the payment applied to your Council Tax account by 10 August 2022.

  • You live in a property in council tax bands F to H and you are a liable council tax payer who qualifies for the disabled band reduction you will receive a £150 energy rebate payment. PLEASE NOTE: anyone living in a band E property who qualifies for the disabled band reduction would’ve received a payment under the main scheme.

Direct debit payers you will have received a payment by 25 July 2022.

Non direct debit payers were sent a letter with a link to complete a secure online form, the deadline for completion was 31 July 2022 you should expect to receive a payment into your account or have the payment applied to your Council Tax account by 10 August 2022.

Non-direct debit payers bands E to H who meet the criteria above

We wrote to you inviting you to complete a secure online form with your bank details so that we can make a payment to you, alternatively if you do not want to complete a form the payment will be applied to your council tax account.

The deadline to complete the form was 31 July 2022

Please note that where bank account details are supplied we are required to carry out mandatory pre-payment checks using a secure application supplied by the Cabinet Office.

If your bank account details passed the mandatory pre-payment checks you should expect to receive a payment into your bank account on our around 10 August 2022

If your bank details did not pass the above pre-payment checks the payment will be applied to your Council Tax account by 10 August 2022. If your account goes into credit we will contact you to apply for a refund.

PLEASE NOTE: the closing date to complete the form is 23:59pm 31 July 2022

Application- digital support

If you need support to complete the online form, and do not have anyone to help you, please call ARP’s dedicated helpline on 01842 756456 and one of their advisors will complete it with you.