Council tax energy rebate information

Government council tax rebate grant to help with rising energy bills

The Government has announced that a Council Tax rebate grant will be provided to households in England from April 2022 to help with some of the impact of rising energy costs.

A rebate grant of £150 will be paid to households in Council Tax bands A-D in England. This includes those whose Council Tax bill is £0 owing to an existing award of Council Tax support, as well as certain exempt dwellings.

The rebate grant will not be payable in respect of empty properties, second homes or those occupied by military personnel. The Ministry of Defence will be in touch with residents of armed forces accommodation that is exempt under class O about corresponding cost of living support.

To be eligible to receive this payment you must be liable for council tax on 1 April 2022 for:

  • A property in council tax bands A to D
  • A property in council tax band E and in receipt of the disabled band reduction
  • A property where the following exemptions have been awarded

Class N (a dwelling occupied entirely by students – other than Houses of Multiple Occupation (HMO) for council tax purposes)

Class S (a dwelling occupied wholly by persons under the age of 18)

Class U (a dwelling occupied wholly by persons who are severely mentally impaired)

Class W (annexes occupied by a dependent relative)

The band for your property is shown on your council tax bill or you can check online at: GOV.UK - Check your council tax band

How it will be paid

If you pay your council tax by direct debit

If you have signed up to direct debit before 22 April 2022, the table below indicates when you should expect to receive the rebate grant.

First successful direct debit take on or around Date council tax rebate grant paid by*
1 April 2022 By the end of April 2022
8 April 2022 By the end of April 2022
15 April 2022 By the end of April 2022
23 April 2022 By the end of April 2022
1 May 2022 13 May 2022
8 May 2022 20 May 2022
15 May 2022 27 May 2022
23 May 2022 7 June 2022

*Please be aware that where the direct debit payee information is different to the name(s) we hold on record for that address, payments may take slightly longer to check and process.

When you receive your payment, please check the eligibility criteria, and let us know if, for whatever reason, you think you may have been paid by mistake.

If any of the following four circumstances apply, we will be unable to make an automatic payment into your bank account and will instead write to you to invite you to complete a short online form.

  • We are unable to collect your direct debit payment and therefore verify your bank details
  • we are unable to verify direct debit payee information against the liable council tax payer for your address
  • Someone else pays the council tax on your behalf
  • The £150 rebate payment is rejected by the bank you pay your direct debit from

Further details about what to expect when we write to you are contained below in the section ‘If you don’t pay your council tax by direct debit’.

What happens if my direct debit bounces?

Where a direct debit is unsuccessful, or your bank has rejected payment of the £150 Anglia Revenues Partnership will write to you to invite you to complete a short online form so that we can get the money to you. The deadline for completing this form will be 31 May 2022. If you do not complete the form before 31 May 2022, we will credit your Council Tax account around the middle of June 2022. You will receive an amended bill showing your revised instalments for the rest of the financial year after this date.

If you don’t pay your council tax by direct debit

We want to get the rebate grant out to eligible residents as quickly as we can. If you do not pay your council tax by direct debit we need your bank account information to make the payment to you.

If you would like us to pay your £150 rebate into your bank please select and complete the secure online form for your local authority:

Please note - the forms below are hosted by our third party forms provider and will open in a new window and will begin with the file path https://energy.financialassessments.co.uk/OnlineApplication/ in your web browser. 

You will need to:

  • quote your council tax account reference.
  • verify that you are the lead liable person for the Council Tax at the property linked to your account reference.

We will be writing to all non-direct debit payers at the beginning of May to provide the link and invite you to complete the claim form.

Please note the application deadline is 31 May 2022. As we don’t want anybody to miss out on the rebate grant, and in line with the Government guidance, if you are an eligible household who hasn't submitted a form by 31 May 2022, we will credit the £150 rebate grant directly to your Council Tax account in mid-June 2022.  Anglia Revenues Partnership will then write to you to confirm this credit has been applied to your Council Tax account, your new balance, and any change to your monthly instalments. We will then work with any residents who due to their circumstances end up in credit on their Council Tax account, to get the rebate grant transferred from their Council Tax account to them as swiftly as possible.

If you would prefer to have your £150 rebate credited to your council tax account you do not need to complete a form as this will happen automatically around the middle of June 2022 for anyone who has not completed a claim form by 31 May 2022.

If you chose to complete a claim form and provide your bank details then the payments are subject to mandatory pre-payment checks designed to reduce the risk of fraud. If no issues are highlighted during these checks then the process from claim to payment should take up to 10 working days.

Application – digital support

If you are unable to access the online form, and do not have anyone to help you, please call ARP’s dedicated helpline on 01842 756456 and one of their advisors will complete it with you. 

Please only call this number if you cannot complete the form or haven’t received your letter by 16 May 2022.

Discretionary grants

Each Council has also received funding to administer discretionary grants to those who we and our partner organisations identify as vulnerable and likely to be the most impacted by rising energy prices and the increased cost of living. This will include residents in band E-H properties who for Council Tax purposes are considered to be ‘severely mentally impaired’ and those who receive a Disability Reduction or Local Council Tax Reduction. There will also be a hardship scheme that people can apply to.

We will update this webpage with more details on payments and criteria on who can apply in the coming weeks. We will also publicise this, make other agencies such as Citizens’ Advice and other community organisations aware so they can direct people to apply, and our partners will post details on their social media channels.

Important information regarding the payments

The Council Tax rebate grant is being paid on the assumption that the person receiving the payment is liable for the Council Tax bill for the property and that the property meets the criteria above

If this is not the case, the rebate grant will be subject to recovery.

All payments will be subject to pre-payment checks, if we are unable to verify your bank details during this process, we will credit your grant to your Council Tax account around the middle of June 2022.  You will receive an amended bill showing your revised instalments for the rest of the financial year after this date.

Fraud awareness

The Government has asked Councils to undertake assurance processes to prevent incorrect payments and minimise the risk of fraud.

These steps will include either:

  • Deferring the rebate grant payment until after the first direct debit payment for council tax in 2022-23 has been taken.
  • Asking tax payers to self-certify that they meet the eligibility criteria

The Government will not tolerate any council tax payer falsifying their records or providing false evidence to gain access to the Council Tax rebate grant or the Discretionary fund.
A council tax payer who provides false information or makes false representation in order to benefit may be guilty of fraud under the Fraud Act 2006.

Please note: We will not be calling you to ask you for bank details. Do not provide your bank details to anyone claiming to be from us or one of our partner councils.

Some of your questions answered

Below are some of the answers to questions we and other councils have asked Government on your behalf, plus information from the Government guidance.

My Direct Debit for Council Tax has already come out in April so why haven’t I received the rebate grant yet?

There are some households where the direct debit payee information is different to the names, we hold on record for that Council Tax property address. If you are one on these households, you should either receive the payment or hear from us by Friday 6 May 2022.

I’ve set up to pay my Council Tax by direct debit and my first payment is due to come out on or after 1 May 2022 – why haven’t I received the rebate grant yet?

We have to take the first Council Tax payment to verify the bank account before we can then pay the rebate grant into it. The table further above indicates when you should expect to receive the rebate grant in your bank accounts.

Will accepting the payment affect my benefits?

No. The Government has made clear that Council Tax rebate payments will be disregarded when income-related benefits, including council tax reduction, are being calculated.

Are the payments taxable?

No. You don’t need to inform HMRC of the amounts received and if you are self-employed you don’t need to report the amounts on your Self Assessment tax return.

Will the payments affect my tax credits?

No. As these payments are non-taxable they do not impact tax credits. Tax credits claimants do not need to report these payments as income to HMRC.

I’m overdrawn and don’t want the payment to be used to pay off my overdraft. What do I do?

You can exercise what is known as a ‘first right of appropriation’ on the £150 payment, so that your bank doesn’t use it to pay off your overdraft. A sample letter that you may wish to use to exercise your right of appropriation is available via National Debtline - Sample letters - Ask your bank to pay particular bills out of your account

There are also further frequently asked questions (FAQ's) available on the Government's website.