Help and Support With Money, Benefits and Bills
If you are finding it hard to manage household costs, you are not alone. Support is available to help you check what you can claim, reduce your bills and find local advice.
Use this page to find help with benefits, rent, council tax, food, energy bills, school meals and debt advice. Some support is local, and some is available nationally.
Check what money and benefits you could get
Benefit checker
You may be able to claim benefits, or get more from the benefits you already receive, if you are:
- of working age and on a low income
- sick or disabled
- of State Pension age and on a low income
- a carer
- responsible for children
You can check what benefits you can get. If you need help using the checker, contact your local Citizens Advice.
Help with rent
If you are on a low income and need help with rent, you may be to apply for Housing Benefit or Universal Credit. Most working-age people will need to apply for Universal Credit.
You should usually only claim Housing Benefit if you are State Pension age, or if you live in supported accommodation or temporary accommodation arranged by a local authority. The rules can be complex, so contact your local authority if you are not sure.
If you are already receiving Housing Benefit or Universal Credit with housing costs, but are still struggling to pay rent, you may be apple to apply for a Crisis and Resilience Fund housing payment. Visit: Extra help with housing costs to find out more.
Help with Council Tax
If you are on a low income, you may be able to get help with your council tax bill through Council Tax Reduction.
If you already receive Local Council Tax Reduction and are still struggling, you may be able to apply for extra help through an Exceptional Hardship Payment. Visit: Extra help with housing costs.
You can also visit our reductions and discounts page to check whether you could get other help.
Find local support near you
Your local council can help you find support in your area, including food banks, community support, housing advice and homelessness prevention. Choose your council below:
- Breckland Council - Community support
- East Cambridgeshire District Council - Cost of living support
- East Suffolk Council - Ease the Squeeze on cost of living
- Fenland District Council - Cost of living support in Fenland
- West Suffolk Council - Cost of living
Crisis and Resilience Fund
The Crisis and Resilience Fund was introduced in April 2026. It replaced the Household Support Fund and the Discretionary Housing Payments fund. It helps low-income households facing financial hardship or a sudden financial shock.
Support may help with essential costs such as food, energy, heating oil and other everyday expenses. The fund also aims to help households build longer-term financial resilience.
- Crisis and Resilience Fund in Suffolk
- Crisis and Resilience Fund in Cambridgeshire
- Crisis and Resilience Fund in Norfolk
National help and advice
Help for households
The Governments Cost of Living Support website brings together support with:
- income
- bills
- childcare costs
- housing
- transport
- finding work
Help with energy and water bills
- Money Saving Expert - Cost of living crisis help
- Anglian Water - Extra Care Support
- British Gas Energy Trust
- EDF - How we’re helping our customers who are most in need
Money and debt advice
If you are worried about debt or household bills, free and confidential advice is available. An advice organisation can help you look at your budget, check whether you can reduce costs, and explain what support may be available.
You can contact the Citizens Advice for help, or use one of these trusted organisations:
- Age UK - advice and information including money matters for older people
- Money Helper - free and impartial advice about money
- National Debt Line - advice about how to deal with debt
- Step Change Debt Charity - advice specifically about debt and how to manage it
Free school meals
If you have children and are on a low income, they may be entitled to free school meals. Find out more and apply through your county council: